Terms of Service

Terms of Service

Last Updated: July 18, 2026

Welcome to Gola Designs. These Terms of Service (“Terms”) legally govern your access to, browsing of, and commercial interactions with our website, custom-manufactured products, and digital customer support channels. By accessing the site or finalizing a purchase through goladesigns.com, you acknowledge that you have thoroughly read, understood, and unreservedly agreed to be legally bound by these operational Terms along with our integrated Privacy Policy. If you do not agree with any structural part of these Terms, please immediately discontinue using this website.

🏢 1. Legitimate Business Operations & Corporate Identity

To maintain full compliance with international digital commerce regulations and e-commerce transparency rules, our verified corporate operational metrics are outlined as follows:

  • Website URL: https://goladesigns.com/ 
  • Company: Famerry LLC
  • Administrative Office Address: 214C Nguyen Trai, Nguyen Cu Trinh Ward, District 1, Ho Chi Minh City, Vietnam
  • Customer Support Email: [email protected]
  • Support Hours: Monday – Friday | 9:00 AM – 6:30 PM (EST)

📝 2. User Eligibility & Account Obligations

  • 🔞 Age of Majority: By interacting with this website, you represent and affirm that you are at least 18 years of age, or that you have attained the legal age of majority within your domestic jurisdiction, and that you grant full legal consent for any of your minor dependents to navigate this platform.
  • 🛒 Information Integrity: You agree to provide fully current, exhaustive, complete, and accurate billing, contact, and shipping information for all commercial transactions finalized at our storefront.
  • ⚖️ Legal Compliance: You assume full individual responsibility for maintaining strict compliance with all local regional codes, state laws, and international statutes regarding electronic commerce and the lawful usage of our physical merchandise.
  • 🔒 Account Security: You are solely responsible for protecting the confidentiality of your personal checkout credentials. You agree to immediately notify our administrative email helpdesk regarding any unauthorized utilization of your profile.

💳 3. Purchase Protocols, Pricing Structures & Secure Payments

  • ✔️ Order Verification: The submission of a purchase order represents a formal offer to buy. We reserve the absolute right to reject, limit, or cancel any transaction for valid operational reasons, including obvious pricing errors, suspected commercial fraud, or technical issues within our supply chain.
  • 💰 Financial Processing: We securely execute all checkout payments through trusted, verified third-party payment gateways, including PayPal. All balances must be paid in full at the immediate time of purchase.
  • 💵 Currency Standard: All retail prices are displayed, processed, and settled strictly in United States Dollars (USD). Final totals, inclusive of localized sales taxes and our fixed shipping fee ($9.95 flat rate), are calculated completely at checkout.
  • 🔒 Data Safeguards: To guarantee complete financial safety, we never store your credit card digits or raw payment data on our servers. All transaction details are safely managed by fully PCI-compliant financial service providers using modern SSL encryption.

🚚 4. Shipping, Delivery Logistics & Ownership

  • 📦 Custom Manufacturing (Handling): Because our items are custom printed on demand, orders typically require 1 – 5 business days to be individually printed, quality inspected, and dispatched.
  • 🚚 Transit Windows: Standard transit to physical addresses within the 48 contiguous United States spans approximately 7 – 15 business days.
  • 🔎 Package Tracking: Immediately following dispatch from our fulfillment center, a unique, traceable carrier tracking code will be systematically sent to your registered email address.
  • ⚠️ Transfer of Title: The legal risk of loss and ownership title for all purchased merchandise passes completely to you the exact moment our facility delivers the package to the commercial shipping carrier.

🔄 5. Order Revisions, Returns & Monetary Refunds

  • ⏱️ Cancellation Policy: Buyers are granted a strict 12-hour window from the exact time of purchase to submit a cancellation or structural modification request via email.
  • 🔄 Return Standards: We provide a fair 30-day return policy for completely unused, unworn, and unwashed products preserved in their original packaging with retail tags attached.
  • 💰 Refund Execution: Approved monetary refunds are credited back to your original payment method within 10 business days following our quality inspection of the returned items.
  • ❌ Exclusions from Returns: Custom-made merchandise, personalized products, and items explicitly designated as final sales are ineligible for returns or refunds unless they arrive with clear manufacturing defects or transit damage.

🧠 6. Intellectual Property Rights

  • 🎨 Exclusive Ownership: All digital and physical content featured on this website—including individual graphic prints, conceptual designs, textual layouts, site graphics, brand logos, and source code—remains the exclusive intellectual property of Gola Designs.
  • 🚫 Usage Restrictions: You are strictly forbidden from copying, replicating, scraping, distributing, or exploiting any component of this digital storefront for commercial purposes without securing express, prior written authorization from our management.

⚖️ 7. Limitations of Liability & Governing Jurisdiction

  • ⚠️ “As Is” Disclaimer: To the maximum extent permitted by applicable consumer law, all products and website services are provided strictly on an “as is” and “as available” basis without warranties of any kind, whether express, implied, or statutory.
  • 📉 Damage Cap: In no event shall Gola Designs or its partners be held liable for indirect, incidental, punitive, or consequential damages resulting from your use of the site or products. Our comprehensive financial liability is strictly limited to the exact dollar amount paid for the specific purchase order in question.
  • 🌎 Legal Jurisdiction: These Terms, along with all operational storefront policies, shall be governed by, interpreted, and construed in accordance with the laws of Vietnam, without giving effect to any principles of conflicts of law. Any disputes shall be handled within our local administrative jurisdiction.

📬 8. Contact Information & Corporate Governance

For explicit clarifications regarding these Terms of Service or to submit an inquiry regarding our storefront operations, please contact our administrative desk:

  • Website URL: https://goladesigns.com/ 
  • Company: Famerry LLC
  • Administrative Office Address: 214C Nguyen Trai, Nguyen Cu Trinh Ward, District 1, Ho Chi Minh City, Vietnam
  • Customer Support Email: [email protected]
  • Support Hours: Monday – Friday | 9:00 AM – 6:30 PM (EST)

Gola Designs – Professional Terms. Transparent Policies. Secure Shopping.